Effective: January 1, 2020
Effective: January 1, 2020
Download Consumer Request Form
Effective: January 1, 2020
The operator of this website, Skybound, LLC, together with its parent companies, subsidiaries, affiliates, brands and divisions, as may change from time to time (collectively, “Skybound,” “we,” “us,” “our”), has created this Privacy Policy to explain what information we collect from individuals, how we use that information and how we share it with others. We encourage you to read this Privacy Policy. If you have any questions, please contact us using the methods provided in the Contact Us section at the end of this Privacy Policy.
This Privacy Policy is incorporated into our Terms and Conditions.
When you submit your personal information to us, whether through our website at www.skybound.com and dependent pages (the “Site”), by joining Skybound Insiders, through our social media presences, games, mobile apps, online or offline store, or other services (collectively with the Site, the “Services”), you are giving your consent to the collection, use and disclosure of your personal information as set forth in this Privacy Policy. You may withdraw your consent at any time using the method provided in the Exercising Your Rights section of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use any Service and do not provide personal information to us through any Service.
Generally, you may browse the Site without providing personal information and certain Services may allow use without providing personal information. However, we may ask that you provide personal information at various times and locations throughout the Services to provide you with the best possible experience that Skybound has to offer. The following are categories of sources from which information may be collected:
We may enrich the personal information you provide to us with other information that we validly obtain from public sources or third parties.
Generally, we collect personal information when you wish to provide it to us or when it is otherwise obtained as set forth in this Privacy Policy. If you engage in any of the activities mentioned above, you may be required to provide personal information. For example, if you decide to place an order, we (or our third-party payment processor) will also need to know your shipping and billing address, credit card number and expiration date. We may collect the following categories of personal information:
In addition to the above categories, you may otherwise choose to provide us with additional pieces of personal information, such as when you create an account, fill in a form or submit an application for employment.
If you choose to submit any personal information relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy.
Generally, your personal information will be used to provide you Services in connection with the performance and fulfillment of the contract we have with you, including to contact you in relation to an order you have placed, for marketing, in order to improve our Services, and other legitimate business interests. Skybound does not offer financial incentives for the use of personal information. The types of purposes for which we may use your information include:
By entering your phone number in our checkout SMS opt-in, subscribing via our subscription form or via our text-to-join keyword, you agree that By signing up via text, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders) from Skybound Entertainment at the cell number used when signing up. You also acknowledge that consent is not a condition for any purchase made on our site.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.
Generally, we share personal information about you to third parties when we have your consent to do so or in order to provide the Services you have requested.
We do not sell your personal information for money without your permission. However, we may share your personal information with commercial partners as described below. In some cases this type of sharing may be considered a sale under certain applicable laws. In the event that any potential transfer of personal information now or in the future is deemed a “sale”, you may opt-out now or at any time using the method provided in the Exercising Your Rights section of this Policy.
We may share your personal information with the following entities:
We may place a “cookie” on your computer’s hard drive so we can recognize you as a return user in order to personalize and improve your experience. A cookie is a piece of data that enables us to track and target your preferences. The cookie will be stored on your computer’s hard drive until you remove it. We may also use temporary or “session” cookies to help you shop. You can have your browser notify you of, or automatically reject cookies. If you reject our cookies, you may still use the Site, but you may be limited in the use of some of the features. Some of our affiliates may also use cookies on the Site. However, we have no access to, or control over, these cookies and do not accept any responsibility for such use.
We may, in addition, use IP addresses to analyze trends, administer the Services, track traffic patterns, and gather demographic information for aggregate use, as well as in combination with your personal information for purposes such as credit fraud protection and risk reduction. We also use cookies or a sessions key to customize content specific to your interests, to ensure that you do not see the same advertisement repeatedly, and to store your password so you do not have to re-enter it each time you visit the Site or use a Service.
Most web browsers automatically accept cookies, but please note that you may at any point in time change your browser settings to stop receiving new cookies or request to be asked at each time whether you wish a cookie to be installed onto your hard drive. If you decline or delete cookies, some parts of the Services may no longer work properly.
Third-party vendors use cookies to serve ads based on a user’s prior visits to this Site and/or other sites on the Internet. Skybound does not control and disclaims liability for the actions of third-party vendors.
Web Beacons: We may use web beacons (or clear GIFs) on our Site or include them in the email messages we send you. Web beacons (also known as “web bugs”) are small strings of code that provide a method of delivering a graphic image on a web page or in an email message for the purpose of transferring data. We use web beacons for many purposes, including site traffic reporting, unique visitor counts, advertising and email auditing and reporting, and personalization. Information gathered through web beacons may be linked to your personal information.
Do Not Track: While your browser or mobile device may also allow you to send a “do not track” signal when you visit the Site, we do not modify our practices in response to honor the AdChoice DNT signals. We will continue to comply with this Privacy Policy in any event.
IP Addresses: Skybound may also keep track of Internet Protocol (IP) addresses to troubleshoot technical concerns and to maintain website safety and security. An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet.
Log Files: Skybound may collect information in the form of logs; that is, files that record website activity and gather statistics about users’ browsing or app use habits. These entries are generated anonymously, and help us determine (among other things) how many and how often users have visited our Site or used our Services, which pages you have visited, and other similar data (i.e., navigational data). We also use the log file entries for our internal marketing and demographic studies, so we can constantly improve the Services we provide you.
Device Information: We collect device-specific information, such as the hardware model and operating system on your mobile device, desktop or laptop computer. We may associate your device identifiers or phone number with your Services account.
Google Analytics: One tool we use on the Site is Google Analytics. To learn more about how Google uses data, please visit https://policies.google.com/privacy/partners. For opt-out options specific to Google Analytics, please visit https://tools.google.com/dlpage/gaoptout.
We automatically track and collect the following categories of information when you visit our Site and may do so when you use our other Services: (1) IP addresses; (2) domain servers; (3) types of computers accessing the Site; (4) web beacons; and (5) types of web browsers used to access the Site (collectively “Traffic Data”). Traffic Data is helpful for marketing purposes or for improving your experience using the Services. Traffic Data can also provide us information about your use of the Services so that we or our third-party vendors can provide advertising about products and services tailored to your interests. These third-party ad servers or ad networks use technology to the advertisements and links that appear on the Site (and some Services) sent directly to your browser.
Some of these third-party companies may be participants in the Digital Advertising Alliance (“DAA”). The DAA offers a choice mechanism with respect to certain types of data collection and use. Visit www.aboutads.info to exercise choice with respect to participants of the DAA. If you would like to opt out from having the behavioral-based advertising companies with whom we have a relationship use your personal information for advertising purposes, you can also do so by visiting the Network Advertising Initiative. If you change computers, devices, or browsers, use multiple computers, devices, or browsers, or delete your cookies, you may need to repeat this process for each computer, device, or browser.
Our Services are for general audiences and we do not direct any of our content specifically at children or minors under 16 years of age. By using our Services, you affirm that you are at least 16 years of age. If you are under 16 years of age, do not use the Services. If you are a minor, by registering or participating in any of our Services or related functions, including providing any personal information, you hereby represent that you are in possession of consent from a legal parent or guardian who has agreed to the terms of this Privacy Policy on your behalf. We understand and are committed to respecting the sensitive nature of children’s privacy online. If we learn that a Service user is not at least 16 years of age, we will promptly delete any personal information in that user’s account. If you are a parent and become aware that your child has provided us with information, please contact us using the methods provided in the Contact Us section at the end of this Privacy Policy and we will address the issue.
Depending on your jurisdiction, applicable law may entitle you to certain rights and choices as it pertains to your personal information, including the right:
If you are a resident of the EEA (or as otherwise required by law), you may have additional or similar rights in connection with the personal information you provide us with, including the right:
To exercise any of your applicable rights in this section in relation to your personal information, please contact us using the methods provided in the Contact Us section at the end of this Privacy Policy.
Before Skybound is able to provide you with any information or correct any inaccuracies, we may ask you to verify your identity and/or provide other details to help us respond to your request. If you are an authorized agent or parent/guardian making a request on behalf of a consumer or your child, we may require and request additional information to verify that you are authorized to make that request.
Generally, you may exercise these rights free of charge unless the request is unfounded, excessive, or otherwise unreasonable, for instance, because it is repetitive. In some situations, we may refuse to act or may impose limitations on your rights, as permitted by law. Where we deny your request in whole or in part, we will endeavor to inform you of the denial, provide an explanation of our actions, and the reason(s) for the denial.
We will not restrict or deny you access to our Sites or Services because of choices and requests you make in connection with your personal information. In all cases, you have a right to file a complaint with us or the applicable data protection regulator if you are not satisfied with any action that we take in connection with the exercise of your rights.
We value and respect your privacy. Skybound has reasonable and appropriate technical and organizational measures in place designed to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. You should keep in mind, however, that no internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from the Services may not be secure, and you should, therefore, take special care in deciding what information you send to us via e-mail. Where you use passwords, ID numbers, or other special access features on this Site or other Services, it is your responsibility to safeguard them. If you have any questions about the security of personal information or the Services, you can email us at accounts@skybound.com.
All personal information is protected within Skybound’s secure infrastructure and transfers of data are encrypted including between the users and the Site using Secure Socket Layer (SSL) technology. These security measures are implemented by us and the vendors to whom we provide personal information, in accordance with industry standards to protect the security of your personal information both online and offline.
We may provide links to other websites solely for your convenience and information. These websites are not under our control and have their own policies regarding privacy that you may wish to review. Please be aware that we have no responsibility for the privacy practices of such other websites. This Privacy Policy applies solely to information collected through the Services. Skybound makes no guarantees about the accuracy, currency, content or quality of the information provided by such third-party websites, and Skybound assumes no responsibility for unintended, objectionable, inaccurate, misleading, or unlawful content that may reside on those websites.
If you are a resident of the European Economic Area (“EEA”), we may transfer your personal information to countries that have not been found by the European Commission to provide adequate protection for your personal information, including the United States. For any such transfers, Skybound takes necessary measures to ensure that your personal information receives an adequate level of protection. By using the Services, you give your consent to the transfer of your personal information outside of the EEA. If you do not wish your personal information to be transferred outside of the EEA, you should not enter personal information into the Services.
Your personal information will be stored for so long as is necessary to achieve the purposes for which it was collected, but no longer than the time period ascribed under applicable retention policies and/or in accordance with applicable law. Our retention policies reflect local statute of limitation periods and national statutory obligations.
We reserve the right to change this Privacy Policy from time to time. Changes to our Privacy Policy shall become effective on the date they are posted.
For any reason and at any time, including if you have questions about your personal information or your rights under this Privacy Policy, you may contact us using the following contact information:
Join Skybound email for updates on new releases, exclusive content and to receive special offers
By submitting this form, you agree to receive email marketing messages from Skybound. View Privacy Policy